Second Assistant Manager, you are responsible for acting as Manager on Duty (MOD) for various shifts and assisting the leadership team with achieving sales, organization, guest engagement, and profitability goals within a Yankee Candle store.
Provides assistance in the direction and leadership of an assigned Yankee Candle Retail Store; opens and closes the store on a regular basis; acts as Manager on Duty (MOD) for various shifts; drives sales & profitability; provides exemplary guest service, ensures visual merchandising/presentation and operational standards; assists with the training and coaching of store management teams and Sales Associates; works to help the store achieve divisional and store sales and profitability goals; processes guest transactions and operates POS system with speed and accuracy; restocks shelves with product as needed.
- High School Diploma/GED or equivalent experience
- 2 years’ supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferred.
- Strong customer service skills and the ability to sell products is required.
- Demonstrated ability to effectively coach and train others in a retail setting, and the ability to relate well using communication, interpersonal, diplomacy and related skills required.
Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.